Choose Reliable IT Services in London to Improve Your Network’s Performance

Wavex is one of the most reputable providers of reliable IT services in London and has built up a strong network of clients due to its commitment to exceptional customer support. The company offers full support IT services that are carefully designed around the needs of customers who do not have expert in-house IT support function. It takes the complete responsibility of client’s IT related requirements and enables them to focus their time and energy on more important aspects of business. Wavex manages day-to-day IT services, provides long term advice on IT related issues and delivers exceptional value. The company not only focuses on technology, but also on customer satisfaction, and provides transparent online reports on nearly every aspect of its service delivery. For over ten years, the company has been providing a wide range of flexible IT services London tailored to the clients’ business needs.

A team of dedicated Service Desk Engineers at Wavex provides excellent remote and telephone support through the company’s industry-leading support tools. This team is further augmented by extensively experienced field engineers who visit the clients’ sites as scheduled, according to the clients’ requirements. The company has two payment methods: All Inclusive Contract in which the clients pay fixed monthly fees, and Variable Rate Agreements in which the fees may vary as per the usage and demand. The company offers huge flexibility and tailors individual support agreements in order to suit the individual clients as well as their organizational needs. Moreover, the company’s engineers are provided adequate training so that they can effectively communicate with the clients. They also help to identify persons who need IT related training to enhance their individual productivity and effectiveness.

Wavex has set a record of resolving 75 percent of issues in thirty minutes or less. It has a unique Client Management System that gives critical client information to engineer dealing with a client’s problem, in addition to extranet that provides clients with proactive updates of live support issues. If you want to know more about IT services in London offered by Wavex, feel free to browse through http://www.wavex.co.uk.