Wavex delivers managed IT Services with two key objectives: to enhance the overall customer experience and to provide excellent technical service delivery. The firm provides proactive monitoring of network and high quality remote support through NETi application. It is company’s proprietary network management and diagnostics application that offers rapid problem triangulation. The Wavex Client Management System handles end-to-end service delivery and user satisfaction. Wavex Extranet is a client-focused online service portal that provides in-depth analytics to inspect company’s performance. In addition, Wavex has MonX, server-monitoring application that provides an early warning of potential problems. Partners such as Apple, Asigra, Blackberry, DELL, HP, and Microsoft supply services or solutions which Wavex is qualified and accredited to deliver directly to clients.
Wavex’s range of managed IT services includes rapid problem diagnosis and resolution using NETi™ that informs users about the progress of their query. Key features of Wavex platform are sophisticated call-handling, extensive service report presented in highly usable formats, and pre-emptive monitoring using MonX™. Superior responsiveness is one of the main reasons that clients love working with Wavex. The company has developed sophisticated systems to ensure that clients get the best person for the job, no matter what the problem. Its formally accredited and well-trained staff is fully equipped with the skills to implement and support the technologies of each of its partners. Wavex DSX provides an automated, agent-less, secure, fast, simple and scalable online backup solution.
Since its inception in 1998, Wavex has been offering excellent managed IT services and has built a strong clientele base. Excellent customer service, accountability and insight, proactive management, flexible attitude and superior skills matching are some reasons behind its success. The company has instant feedback systems that provide a wonderful platform for clients when they have something to say, good or bad. The company has dedicated staff comprising expert network engineers, and supports thousands of clients across the UK and internationally. It acts as an independent consultant and offers only the best solution for each client's needs. The company evaluates new technology as it becomes available, and recommends products or services that have passed through its rigorous assessment processes. To know more about managed IT services, please visit www.wavex.co.uk
Wavex’s range of managed IT services includes rapid problem diagnosis and resolution using NETi™ that informs users about the progress of their query. Key features of Wavex platform are sophisticated call-handling, extensive service report presented in highly usable formats, and pre-emptive monitoring using MonX™. Superior responsiveness is one of the main reasons that clients love working with Wavex. The company has developed sophisticated systems to ensure that clients get the best person for the job, no matter what the problem. Its formally accredited and well-trained staff is fully equipped with the skills to implement and support the technologies of each of its partners. Wavex DSX provides an automated, agent-less, secure, fast, simple and scalable online backup solution.
Since its inception in 1998, Wavex has been offering excellent managed IT services and has built a strong clientele base. Excellent customer service, accountability and insight, proactive management, flexible attitude and superior skills matching are some reasons behind its success. The company has instant feedback systems that provide a wonderful platform for clients when they have something to say, good or bad. The company has dedicated staff comprising expert network engineers, and supports thousands of clients across the UK and internationally. It acts as an independent consultant and offers only the best solution for each client's needs. The company evaluates new technology as it becomes available, and recommends products or services that have passed through its rigorous assessment processes. To know more about managed IT services, please visit www.wavex.co.uk
No comments:
Post a Comment