Wednesday, October 24, 2012

Hire A Professional IT Services Company To Ensure Smooth Business Operations

Wavex is a leading IT services company that is dedicated to helping individuals and businesses maintain a secure, fast and stable network environment. Established in 1998, the company offers comprehensive IT support and solutions, including advisory services, infrastructure audit, infrastructure design, user support, security services, back-up & business recovery etc. They have proven track record in the delivery of support services that have been designed for clients who want to augment their existing IT support teams. Owing to their premium quality services, Wavex has received many positive reviews from clients.


Before designing any IT infrastructure, it is important to understand how the network is going to be used in future, to ensure that the investment is not wasted. Wavex is aware of this and works closely with clients to design an infrastructure that suits their company as well as evolving needs. During initial investigation, the IT services company seeks to learn about the present shape of the company, desired functionality & user experience and any budgetary limitations. After gaining complete knowledge of these aspects, Wavex designs the most appropriate solution for every individual client. The company also has extensive experience in installation and support and has delivered networks for numerous users located in multiple locations.


Wavex delivers a combination of preemptive monitoring, reactive monitoring and problem resolution, through various support applications in The Wavex platform. The IT services company has a proprietary server monitoring application called Life-Signs that makes it possible to predict as well as prevent several network issues. For reactive monitoring, Wavex utilizes an industry-leading monitoring tool that immediately notifies the company's experts when any core infrastructure element becomes unavailable. To ensure rapid problem resolution, Wavex uses an award-winning remote diagnostic tool that can identify the source of problem quite accurately.


Aside from network, the IT services company can also help you with your connectivity, security and remote access related needs and issues. Serving as an IT partner to clients, Wavex is aware of the types of security issues faced by medium and small-sized businesses. The company utilizes an array of security solutions and technologies to manage clients' network to the agreed and approved standards. For more details, please visit www.wavex.co.uk.

Professional IT Services Outsourcing Companies Offer Flexible IT Support

Wavex is counted among the leading IT services outsourcing companies and provides expert IT support, IT advice and professional IT project delivery. Founded in 1998, the company offers quality services to many medium and small-sized businesses in the UK and abroad. With a flexible approach to IT services, Wavex helps clients enhance individual and organizational performance by providing well-managed IT infrastructure, backed up by unparalleled support. They provide an array of quality managed IT services whereby the company's experts will manage your everyday IT systems, proactively prevent the issues and offer long-term advice regarding the upgrades required.


As one one of the most reliable IT services outsourcing companies , Wavex has a dedicated team of professional Service Desk Engineers who will assist you round the clock through industry acclaimed support tools. Aside from that, the company also has a qualified team of Field Engineers who visit clients' sites as scheduled. These engineers are well-trained to handle different technical issues and have excellent communication skills. Moreover, Wavex tailors individual support agreements in order to suit the specific needs and requirements of their clients. Under All Inclusive contract, the monthly fees are fixed, whereas in Variable Rate Agreements, the fees may vary as per the demand and usage. Wavex gives clients the flexibility of choosing the right option as per the needs.


Wavex has a unique system which ensures that the right engineer is assigned to the task in question. The clients can visit the company's extranet and learn about proactive updates and real-time tracking of live support issues. Moreover, Wavex can also help you identify user training requirements, thereby helping to reduce ongoing support costs and increase productivity. For those who want to analyze the company's performance and their IT support needs, Wavex provides complete user-friendly reports.


Aside from aforementioned, Wavex, one of the reputable IT services outsourcing companies, also offers remote working solutions, security services, infrastructure support & maintenance, data storage analysis, business intelligence services, cloud services and back-up & business recovery services. With its dedicated Advisory team comprising experts in business planning, Wavex can help you improve the value of your technology investments. For more information, please visit www.wavex.co.uk.