Wednesday, October 24, 2012

Professional IT Services Outsourcing Companies Offer Flexible IT Support

Wavex is counted among the leading IT services outsourcing companies and provides expert IT support, IT advice and professional IT project delivery. Founded in 1998, the company offers quality services to many medium and small-sized businesses in the UK and abroad. With a flexible approach to IT services, Wavex helps clients enhance individual and organizational performance by providing well-managed IT infrastructure, backed up by unparalleled support. They provide an array of quality managed IT services whereby the company's experts will manage your everyday IT systems, proactively prevent the issues and offer long-term advice regarding the upgrades required.


As one one of the most reliable IT services outsourcing companies , Wavex has a dedicated team of professional Service Desk Engineers who will assist you round the clock through industry acclaimed support tools. Aside from that, the company also has a qualified team of Field Engineers who visit clients' sites as scheduled. These engineers are well-trained to handle different technical issues and have excellent communication skills. Moreover, Wavex tailors individual support agreements in order to suit the specific needs and requirements of their clients. Under All Inclusive contract, the monthly fees are fixed, whereas in Variable Rate Agreements, the fees may vary as per the demand and usage. Wavex gives clients the flexibility of choosing the right option as per the needs.


Wavex has a unique system which ensures that the right engineer is assigned to the task in question. The clients can visit the company's extranet and learn about proactive updates and real-time tracking of live support issues. Moreover, Wavex can also help you identify user training requirements, thereby helping to reduce ongoing support costs and increase productivity. For those who want to analyze the company's performance and their IT support needs, Wavex provides complete user-friendly reports.


Aside from aforementioned, Wavex, one of the reputable IT services outsourcing companies, also offers remote working solutions, security services, infrastructure support & maintenance, data storage analysis, business intelligence services, cloud services and back-up & business recovery services. With its dedicated Advisory team comprising experts in business planning, Wavex can help you improve the value of your technology investments. For more information, please visit www.wavex.co.uk.

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