Full Scale IT Support Company in London Services Offered

At Wavex, we work very hard to make sure that we are the customer’s first choice when they need a professional IT support company in London. We have a team of intelligent, highly-trained engineers and technical experts who are always ready to help our customers. Over the years, we have built a reputation of reliability and dependability, and customers feel completely secure to have us work on their projects. Listed below are some of the services we offer.

 

 

 

1. Full IT Support – Designed for customers who do not have an in-house expert or IT department. We provide full-scale assistance in managing day-to-day IT systems, provide long-term advice regarding IT-related business issues, and proactively prevent issues from occurring.

 

 

 

2. Complementary Support – Designed for companies who need extra assistance. We have a dedicated team of service desk engineers who provide telephone and remote support via our industry acclaimed support tools. In addition, we have a highly-qualified team of field engineers who visit client sites as needed.

 

 

 

3. Advisory Services - As the best IT support company in London, we are committed to excellence in all that we do. We do a comprehensive analysis of existing systems and offer our advice taking into consideration things like commercial objectives, operational structure, sector/industry considerations and the nature of the client user base.

 

 

 

4. User Support & Training - All calls are answered by our qualified service desk engineers. In addition to being sound IT experts, our staff is also well-trained in soft skills. Our Client Management System provides our engineers with critical client information when answering a call, or dealing with a client problem. This ensures that we solve the problem in as little time as possible.

 

 

 

5. Security Services – When you hire us to provide you with IT security, you can take solace in knowing that you will be getting impenetrable systems that cannot be easily hacked. With us, your information and data are completely safe from viral threats.

 

 

 

6. Virtualization – We use virtual server technology to run multiple computers on a few servers. This means energy savings and lower capital expenses due to more efficient use of hardware resources, high availability of resources, increased security, and improved disaster recovery processes.

 

 

 

If you are a company or individual looking for an affordable IT support company in London, then give us a call at 0845 644 8060.